What Is a Rideshare Accident? Understanding Your Rights After an Uber or Lyft Crash
Rideshare services like Uber and Lyft have become a staple of modern transportation, offering convenience, affordability, and accessibility. But as the popularity of these platforms has increased, so has the number of accidents involving their drivers and passengers. If you’ve been involved in a rideshare accident, you may be wondering what exactly this type of accident entails, who is liable, and how to seek compensation.
In this comprehensive guide, we’ll break down everything you need to know about rideshare accidents—including what makes them different from typical car accidents and why having a rideshare accident lawyer is crucial to protecting your rights.
What Is a Rideshare Accident?
A rideshare accident is any traffic collision involving a driver who is using a rideshare app—such as Uber or Lyft—at the time of the incident. These accidents can affect:
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Passengers inside the rideshare vehicle
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Other drivers or passengers on the road
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Pedestrians or bicyclists
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Rideshare drivers themselves
These cases often involve unique legal issues that don’t apply to standard auto accidents, especially regarding insurance coverage and liability.
What Makes Rideshare Accidents Different?
Several key factors distinguish rideshare accidents from other motor vehicle collisions:
1. App Status Determines Insurance Coverage
Rideshare companies provide insurance based on the driver’s app activity:
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App off: Only the driver’s personal insurance applies.
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App on, no passenger assigned: Limited rideshare insurance coverage.
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En route to pickup or transporting a passenger: Full rideshare insurance applies (up to $1 million in liability coverage in most cases).
2. Drivers Are Independent Contractors
Rideshare drivers are not employees, meaning Uber and Lyft typically deny direct liability. This distinction can complicate efforts to hold the company accountable.
3. Multiple Insurance Companies May Be Involved
Your claim may need to go through:
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The rideshare driver’s personal insurer
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Uber or Lyft’s commercial policy
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The insurer of another at-fault party
4. Increased Risk of Distracted Driving
Drivers often rely on the app for navigation, trip management, and passenger coordination, which can increase the risk of distraction.
Common Causes of Rideshare Accidents
Rideshare drivers are often under pressure to complete as many rides as possible in a short amount of time. This dynamic can lead to risky behavior. Some of the most common causes of rideshare-related crashes include:
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Distracted driving from GPS or app usage
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Speeding to maximize trip volume
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Driver fatigue from long hours on the road
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Poor road conditions or visibility
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Aggressive driving or improper lane changes
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Unfamiliarity with roads or high-traffic areas
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Negligence of other drivers or third parties
Understanding the cause of the accident is critical for determining liability and pursuing the appropriate insurance claim.
Who Is Liable in a Rideshare Accident?
Liability in a rideshare accident depends on a range of factors, including who caused the crash and whether the driver was logged into the app at the time.
Potential Liable Parties Include:
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The rideshare driver: If the driver’s negligence caused the accident, they may be liable.
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Another motorist: A third-party driver may have been responsible for the collision.
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The rideshare company: Uber or Lyft may share liability under certain circumstances, particularly if they failed to screen a dangerous driver.
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A vehicle manufacturer or government entity: If the crash was caused by a defect or poorly maintained road.
Understanding Rideshare Insurance Coverage Tiers
Both Uber and Lyft follow a three-period insurance model:
App Status | Coverage Provided |
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App off | No coverage from Uber/Lyft. Driver’s personal insurance applies. |
App on, waiting for request | Contingent liability coverage (e.g., $50,000 per person/$100,000 per accident in bodily injury, $25,000 property damage). |
En route to pick up / transporting passenger | Up to $1 million in liability coverage, plus uninsured/underinsured motorist coverage. |
What to Do After a Rideshare Accident
Taking the right steps immediately after a rideshare accident can strengthen your claim and protect your legal rights.
Here’s What You Should Do:
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Call 911 – Report the accident to law enforcement and request medical help if needed.
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Seek medical attention – Even if you feel okay, injuries can appear later.
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Document the scene:
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Take photos of all vehicles, injuries, street signs, and the rideshare app screen.
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Gather witness names and contact info.
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Report the accident in the app – Both Uber and Lyft allow passengers and drivers to report incidents within the app.
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Avoid giving recorded statements to any insurance company without speaking to a lawyer.
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Consult with a rideshare accident attorney to explore your legal options.
How Rideshare Accident Claims Work
Rideshare accident claims are more complex than traditional car accident cases due to the layered insurance policies and app-based driver status.
The General Claims Process Includes:
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Filing a claim with the appropriate insurer(s), which may include:
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The rideshare company
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The at-fault driver’s insurer
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Your own insurer (for uninsured motorist coverage)
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Investigation and liability determination – Insurance companies will analyze accident reports, witness statements, and medical records.
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Settlement negotiations – Your attorney may negotiate with multiple insurers to reach a fair compensation amount.
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Litigation, if necessary – If a fair settlement cannot be reached, a lawsuit may be filed.
Challenges You May Face in a Rideshare Claim
Rideshare accident victims often encounter roadblocks such as:
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Disputes over app status (was the driver logged in?)
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Blame-shifting between insurers
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Delayed or denied claims
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Lowball settlement offers
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Unclear fault when multiple parties are involved
Without legal help, victims may unknowingly accept less than they’re owed or lose the ability to pursue damages altogether.
When Should You Contact a Rideshare Accident Lawyer?
If you’ve been injured in a rideshare accident, contacting a qualified attorney is crucial in the following situations:
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You’ve suffered serious injuries
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The insurance company denies your claim or offers a low settlement
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You’re unsure which party is liable
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Multiple vehicles were involved
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There is a dispute over fault
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A loved one died in a rideshare crash (wrongful death claim)
An experienced rideshare accident lawyer will:
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Investigate the accident thoroughly
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Determine all liable parties
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Handle complex insurance communications
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Fight for full compensation for your medical bills, lost wages, pain and suffering, and more
Damages You May Be Eligible to Recover
Rideshare accident victims may pursue compensation for:
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Medical expenses (past and future)
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Lost income and reduced earning capacity
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Pain and suffering
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Emotional distress
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Property damage
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Loss of enjoyment of life
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Wrongful death damages (for family members of deceased victims)
Each case is unique, and your settlement will depend on the severity of injuries, insurance coverage, and legal representation.
Know Your Rights After a Rideshare Accident
Rideshare accidents can leave you overwhelmed—dealing with injuries, multiple insurance companies, and unclear liability. But you don’t have to navigate it alone.
Understanding what qualifies as a rideshare accident, how liability is determined, and the steps you should take afterward can greatly improve your chances of recovering full compensation.
How The Dashner Law Firm Can Help
We understand that an unexpected accident can leave you feeling scared and confused, but The Dashner Law Firm is here to help. Our experienced Texas rideshare accident attorneys will work with you to assess your situation, identify any sources of liability, and develop an effective legal strategy tailored to your individual needs. With our assistance, we will ensure that you receive full compensation for any damages incurred due to the incident.
Don’t wait – contact us at 972-793-8989 for experienced and effective legal representation in Texas after a rideshare accident today. We are here to help you navigate this difficult time and ensure that your rights are fully protected.